Discussion: Considering Conflict Management Styles
As an HR professional, it is helpful to consider conflict management styles of each of the parties involved to effectively manage conflict in a workplace situation. Each of the five conflict management styles has the goal of arriving at a resolution through different levels of assertiveness and cooperativeness. Keeping this in mind, for this Discussion, you are asked to take a closer look at and explain each of the five conflict management styles.


Post a cohesive and scholarly response based on your readings and research this week that addresses the following:

Briefly explain each of the five styles or modes for handling conflict as described by Liddle (2017) or a model described within another source from this week’s readings.
Which of the styles do you believe would be most effective at handling conflict? Why?
Which of the styles do you believe would be least effective at handling conflict? Why?
Accepting the premise that the collaborating style is the most effective at managing conflict, describe at least two ways you can enhance your collaborative management style.

Learning Resources
Required Readings
Liddle D. (2017). Managing conflict: A practical guide to resolution in the workplace. Kogan Page.

Copyright 2017​ by Kogan Page. Reprinted by permission of Kogan Page via the Copyright Clearance Center. 

Chapter 1: What’s Wrong with Contemporary Conflict Management and What Can Organizations Do About It?
The Blake Group. (n.d.). Conflict management styles assessment. Retrieved from http://www.blake-group.com/free-assessments

Note: Download “Conflict Management Styles Assessment”

Falikowski, A. (2002). Conflict management style assessment. Retrieved from http://www.ipcontherun.ca/wp-content/uploads/2014/06/Conflict-Management-Styles-Assessment.pdf

Thakore, D. (2013). Conflict and conflict management. Journal of Business and Management, 8(6), 7–16. Retrieved from http://www.iosrjournals.org/iosr-jbm/papers/Vol8-issue6/B0860716.pdf?id=5165

Kilmann, R. H. (2011). CPP author insights: Celebrating 40 years with the TKI assessment: A summary of my favorite insights. Retrieved from https://kilmanndiagnostics.com/wp-content/uploads/2018/04/celebratingfortyyears.pdf

Wienclaw, R. A. (2019). Conflict management. Salem Press Encyclopedia.

Note: Please read Figure 2: Interpersonal Conflict Management Styles

Ace Group, LLC. (2015). The art of negotiation: Negotiation strategies, tactics, styles & glossary. Retrieved from https://pdhonline.com/courses/p199/p199content.pdf

Note: Please read pp. 11–14, which focus on negotiation styles.

The Foundation Coalition. (n.d.). Understanding conflict and conflict management. Retrieved from http://www.nrm.wa.gov.au/media/10646/understanding_conflict_and_conflict_management.pdf

Note: Please pay particular attention to the section titled: “What modes do people use to address conflict?” through “How might you select your conflict management style?”

Skillsoft Ireland Limited. (2017). Conflict styles. In The Many Approaches to Facing Workplace Conflict.